Leading South East US vacation provider connects over 175,000 homeowners with over 60 resorts in more than 40 popular destinations across the continental U.S. and the Caribbean. The client wanted to improve customer satisfaction through their Helpdesk operations and tasked SDG with improving current processes and operational effectiveness.
Services Include:
SDG Solution
Results
New IT change, release and asset management processes established
About SDG
With more than 30 years of experience partnering with global enterprises on complex business and IT initiatives, SDG is a trusted provider of advisory, transformation, and managed services. The firm empowers organizations to strengthen cyber resilience by integrating AI into identity, threat, and risk management solutions that protect digital assets and deliver measurable business value.