This large conglomerate needed a more efficient process for cross-charging businesses internally for IT Services provided by Corporate and In-Network Vendors. They were using multiple legacy systems for storing customer billing records, determining the billing rates associated with the billing records, calculating the cost for each billing record, and aggregating these records periodically to generate invoices
Services Include:
IT system specification
Logical & physical data modeling
Tools & Technologies:
SDG Solution
Results
Centralized customer and billing data repository for establishing a single version of truth and improved analysis of customer dynamics
Reduced manual effort by enabling auto-generation and sending of periodic invoices
Improved user experience and processes
About SDG
With more than 30 years of experience partnering with global enterprises on complex business and IT initiatives, SDG is a trusted provider of advisory, transformation, and managed services. The firm empowers organizations to strengthen cyber resilience by integrating AI into identity, threat, and risk management solutions that protect digital assets and deliver measurable business value.